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Tagged with 'service excellence'

Thriving in Turbulent Times Archived Webcast and Slides Download Now Available

After a few technical glitches – which raised our stress and adrenaline levels to heightened excitement – during our practice sessions leading up to the December 3 webcast it finally did come off flawlessly. We had nearly 900 people register for the webcast. Since there were no fees or financial commitments involved, we knew not […]

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