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Tagged with 'Richard Boyatzis'

Thoughts That Make You Go Hmmm on…Partnering not Patronizing

Sam Walton built Bentonville, Arkansas based Wal-Mart into the world’s largest retailer through treating staff as respected partners. One of his legacies was to “treat them as partners and they will treat you as a partner and together you will all perform beyond your wildest expectations.” A scout leader was trying to lift a fallen […]

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Thoughts That Make You Go Hmmm on…Organizational Culture (Part One)

It is something to be able to paint a particular picture, or to carve a statue … but it is far more glorious to carve and paint the very atmosphere and medium through which we look … – Henry David Thoreau, American author, poet, and philosopher Before we can learn to lead, we must learn […]

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Smartening Up: Boosting Emotional Intelligence

Like the debate on whether leaders are born or made, an early debate in the emerging Emotional Intelligence research was whether our EQ, like IQ, is fixed once we hit adulthood. The debate is over and the verdict is in: like building leadership or other forms of expertise, we can improve our EQ at any […]

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Thoughts That Make You Go Hmmm on… Involved Leadership

The messenger must be the message. The most effective communication is face-to-face. But the most believable communication is behavior. We would all much rather see than hear a sermon. Many well intentioned managers lead change or improvement efforts that are all about changing everyone else while they carry on pretty much as before. They’re preaching […]

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Emotional Intelligence is a Strong Predictor of Job Performance and all about Leadership Smarts

I’ve extensively quoted and cited the expanding body of emotional intelligence research for many years in my writing and workshops. This rigorous and ever deepening research provides hard evidence for the catalytic power of “soft skills” in personal, team, and organizational performance. EI brings empirical science and greater clarity to the fuzzy topic of leadership. […]

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Thoughts That Make You Go Hmmmm on…. Coaching

I’ve written quite a lot about coaching as a central leadership task. The CLEMMER Group is getting ever deeper into developing and delivering customized coaching workshops, competency models, performance management systems, and  the like. I have over 300 citations, quotations, and research papers filed under coaching in my research database. Here are a few: “You […]

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