There’s a direct line between levels of employee engagement and service/quality, productivity, innovation, safety, revenue, profitability, and other key results. That’s well documented, and most leaders strongly agree. Where agreement falls apart is how to boost engagement levels. Some leaders feel that running organizational surveys and giving that aggregated data to managers will somehow get […]Read post »
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Tagged with 'profitability'
“Prosperity is only an instrument to be used, not a deity to be worshipped.” – Calvin Coolidge, 30th American president “If a for-profit entity is only profit seeking, then you’re not going to be a long-term profitable company. That’s kind of a paradox of business, I think.” – Satya Nadella, CEO, Microsoft “The Great Recession […]Read post »
360 assessments are now being used by over 85% of larger and leading organizations. As I wrote in “9 Problems with 360 Multi-Rater Assessments” there’s a growing backlash and resistance to their use because they often search for gaps and weaknesses. Our work with Zenger Folkman has shown that 360 data on a leader’s effectiveness can […]Read post »
Labor Day was celebrated yesterday in Canada and the U.S. “dedicated to the social and economic achievements of workers.” Last week’s story of how fired CEO Arthur T. Demoulas was reinstated in his role by force of his employees’ fierce loyalty to him contains a powerful leadership lesson. Demoulas was fired as head of New […]Read post »
“Do You Have What It Takes to be a Good Coach?” showing our research on the connection between coaching effectiveness and employee commitment. This blog also provides a link to take a coaching evaluation to see how you compare to outstanding coaches. This follows from Jack Zenger and Joe Folkman’s recent webinar on becoming a […]Read post »
As a senior citizen was driving down a divided highway his car phone rang. When he answered the phone his wife’s urgent voice came through the speaker system warning him, “Herman, Herman! It’s all over the news that a car’s been driving for miles on the expressway going the wrong way. Please be on the […]Read post »
With last week’s death of the “Iron Lady,” former British Prime Minister Margaret Thatcher, many world leaders and commentators looked back on her forceful and charismatic personality. Charismatic leadership is a popular media stereotype of strong leadership. As much as I’ve enjoyed reading Fortune magazine for the past few decades, they keep adding to this […]Read post »