Five decades of research shows the huge impact of organizational culture on outcomes like Return on Investment, stock prices, service/quality levels, productivity, sales, profitability, cost-effectiveness, and similar results. Organizational culture is also a key factor in levels of employee engagement, extra effort, innovation, morale, and teamwork. “Magnet cultures” attract and retain the best people. Or […]
Read post »A reader recently sent me a lengthy e-mail raising questions dealing with age and organizational culture. Here’s the essence of it: "My daughter is a youthful 29 years old (and short which doesn’t help!) working in the financial services industry. Over the past four years she has done very well with a few promotions. Her […]
Read post »I’ve extensively quoted and cited the expanding body of emotional intelligence research for many years in my writing and workshops. This rigorous and ever deepening research provides hard evidence for the catalytic power of “soft skills” in personal, team, and organizational performance. EI brings empirical science and greater clarity to the fuzzy topic of leadership. […]
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