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Tagged with 'organizational culture'

Magnetic Attraction: Building a Culture that Attracts, Engages, and Retains Top People

Is your team or organization experiencing: High “snicker factor” about values Diminishing discretionary effort Rising absenteeism Turnover of top people Declining customer service Resistance to change Lower trust and teamwork Slipping quality levels Reduced health and safety These are symptoms of the cultural malaise or dysfunction many teams and organizations are experiencing today. How many […]

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Culture Drift or Shift: Team Members Learn What They Live

Many organizations have a set of core values along with vision and mission statements. And many leaders are frustrated that people in their organizations aren’t getting the message. Teamwork, customer service, quality, trust, communication, or whatever’s declared as culture ideals aren’t lived. But people are getting the culture message from their leaders. They see it […]

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In Your Dreams: See It to Be It

A senior leader was determined to strengthen her organization’s culture. She recognized that getting her executive team to work together more effectively was a key first step. In preparation for an offsite leadership team retreat I interviewed each executive with a series of team and organization assessment questions and ratings. It became clear that a […]

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Are You Doing it…To…For…or…With…Your Team?

Many studies have shown the impact that control of our situation has on our health, happiness, and effectiveness. In one experiment a white-footed deer mouse was placed in a brightly lit cage. The mouse could press a bar to alter the light. The mouse reduced the lighting to a dim level. The next morning experimenters […]

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Webinar: What to Do About the Performance Review?

What’s your experience with performance reviews? How energizing and helpful are they — to give or receive? Do you look forward to performance discussions with excitement or dread? Do performance reviews in your organization boost, block, or befuddle effectiveness? In a Harvard Business Review article on “The Performance Management Revolution,” the authors write, “hated by […]

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Positive Psychology and Well-Being – 4th Canadian Conference

Work is a four-letter cuss word for too many people. Monday morning is often the toughest time of their week. Too many people are mumbling, “I owe, I owe, it’s off to work I go” as they trudge off to check into their “day prison.” In other workplaces people are leaping out of bed in […]

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Nine Essentials to Honing Your Leading Edge and Boosting Team/Culture Performance

I’ve just invested research and development time in updating and fusing key components of our workshops and retreats into a new two-day workshop. Periodically we step back and review the latest research, draw from our experience, and enhance our development tools and approaches. The Leading Edge is a new workshop to help leaders struggling with […]

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How Leaders Cause Their Teams/Organizations to Sink or Soar

The leading edge of an airplane wing is critical to slicing through the air and directing airflow around the wing to create lift. Leaders form the leading edge of their teams or organizations. He or she shapes everyone’s energy and behaviors. Highly effective leaders and outstanding leadership teams create powerful lift. Their teams and organizations […]

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Are You Suffering from Binge Meeting Disorder ?

Is your organization meeting itself to death? Do you often feel like you are in the midst of a meeting frenzy? Do you sometimes want to poke yourself with a sharp object to keep from screaming when a meeting drags on and on? How do your meeting participants feel? Meeting research shows that executive time […]

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Let’s be Frank (IV): Redefining the role of leadership

Summer Reading Series Final Installment (4 of 4) Read Installment 1 and Installment 2 and Installment 3 Click to download the entire 4 part series as a PDF Some months after they had implemented the new leadership plan, Frank talked with Pat about how well the improvement process was going. He reported that energy and […]

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Let’s be Frank: In search of a company’s lost heart

Summer Reading Series  Installment 1 of 4 In the midst of that morning’s operations review meeting, Frank started wondering just how the company had lost its heart. As he looked around the meeting room he saw nothing but stern faces, apprehensive expressions, and a few stifled yawns. The humorous quips he had added to the […]

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Character and Culture Build World Champions

In the fall of 2016 the Chicago Cubs ended a 108 year drought to win the World Series. Television ratings soared by 50% as baseball fans everywhere were caught up in this dramatic and engaging story. In their World’s Greatest Leaders rankings, Fortune magazine ranked Cubs president, Theo Epstein, as #1 leader for orchestrating this […]

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7 Leadership Team Failure Factors

When our kids were young I was often reminded of the old adage “children act like their parents — despite all attempts to teach them good manners.” When one of our kids did something I wasn’t especially pleased with, I found myself asking “where did you learn that?” When I stood back and I reflect on […]

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Redefining Performance Management: How Celgene and General Motors are Approaching the Challenge

Studies show that performance appraisals improve performance 1/3 of the time, reduce it 1/3 of the time, and has no effect the other 1/3 of the time. Clearly we have a problem. This abysmal performance of performance management has caused traditional performance appraisals to be abandoned by a third of U.S. firms. A vital question […]

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From Driving and Directing to Coaching and Developing

Recently I was coaching, “John,” a very successful entrepreneur who’d built his company from a small to mid-sized player in their industry. His goal was to become one of the major companies in their market. We were reviewing his 360 assessment report. Feedback from 21 direct reports, peers, and others rated him very high in […]

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Good Question: Following Up our Essential Elements Webinar

Last month I delivered a 45 minute webinar on Essential Elements of Leadership, Coaching, and Culture Development (click the link to review the archived session). This was followed by 15 minutes of audience Q & A. Here a few more good questions I wasn’t able to get to in our brief time together: Q: Is […]

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Culture Crash Causes the High Failure Rate of Leadership Training

About 10 years ago we customized a series of leadership training workshops for a large company. Over the next few years nearly 1,000 supervisors and managers went through the two-day workshops. Ratings were high and participants reported numerous positive outcomes and benefits from attending. However, senior executives didn’t participate and we weren’t able to get […]

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Thoughts That Make You Go Hmmm from… “Firms of Endearment”

(see my review of Firms of Endearment ) “The search for meaning is changing expectations in the marketplace and in the workplace. Indeed, we believe it is changing the very soul of capitalism.” “Consider the words affection, love, joy, authenticity, empathy, compassion, soulfulness, and other terms of endearment. Until recently, such words had no place in […]

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10 Critical Factors Impacting a Safety Culture

Most safety problems have deadly or life altering consequences. That’s especially true in healthcare organizations. Medical errors, quality of care, and infection rates are clear examples. In a recent study published by the American College of Surgeons, Dr. Martin Makary, professor of surgery and health policy and management at Johns Hopkins University School of Medicine, […]

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Thoughts That Make You Go Hmmm on…Organizational Culture (Part Two)

The role of a leader is not to come up with all the great ideas. The role of a leader is to create an environment in which great ideas can happen. It is the people inside the company, those on the front lines, who are best qualified to find new ways of doing things. – […]

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