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Tagged with 'organizational change'

This Common Mistake Dramatically Increases Resistance to Change

I was waiting to deliver a workshop on “leading change” at a company’s management meeting of their top leaders. The new CEO was setting the context with observations of his first few months, his vision for the coming years, and the strategic priorities for the next year. Essentially his message boiled down to, “you’ve been […]

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Thoughts That Make you go Hmmm…from Peter Drucker

Photo – Jeff McNeill CC BY-SA 2.0, via Wikimedia Commons As mentioned in my last post, I’ve been a lifelong follower of Peter Drucker’s seminal work on personal, team, and organization effectiveness. After writing that post, I went into my research database and found I’ve filed over 130 of his quotes, articles, and excerpts. Here […]

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Hinge of History: A Major Leadership and Culture Transformation is Underway

The 10th annual Global Peter Drucker Forum just wrapped up in Vienna, his birthplace. Forbes senior contributor, Steve Denning entitled his report on the session, A Major Transformation of Management Is Already Underway. The first management book I ever read way back when was Drucker’s The Effective Executive. Published in 1966 (I didn’t read it […]

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Poor Leaders Are Me-Deep in Fooling Themselves

André Gide, French writer and Nobel Prize winner for literature said, “The true hypocrite is the one who ceases to perceive his deception, the one who lies with sincerity.” Sincere hypocrisy came to mind when a workshop participant complained about how badly his manager and their bosses needed that very leadership development session. He said […]

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Don’t be Spooked: How to Make Chilling Changes Less Scary

Today is Hallows’ Evening or Halloween. Many believe Halloween traditions came from ancient Celtic harvest festivals. Today little ghosts and goblins harvest treats at neighborhood doorsteps. Halloween is frightening images, blood curdling sounds, and creepy creatures. This can be positive fun and enjoyable when not taken too seriously. Or it can be darkly negative and […]

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A Retreat Can Help Your Leadership Team Advance

Does a retreat help a leadership team advance? Or does a retreat mean falling behind as work piles up back at the office? We worked with a CEO to plan and run an offsite leadership and culture development session. He refused to call it a retreat. He insisted everyone refer to the session as an […]

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Position versus Persuasion Power

Joel’s a high IQ manager with strong analytical skills coming from a deep technical background.  He hates meetings (“they get in the way of real work”) and resents having to sell changes or get people on side. “I don’t care if they like me,” he’s fond of saying, “I only want their respect and implementation.” […]

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Boost Customer Service with a Culture That Serves the Servers

With years of travel I’ve experienced the full range of frontline servers. Some are warm, friendly, and genuinely want to help. They seem to have bounced out of bed that morning thinking “how can I brighten our customers’ day?” Others are sour and surly. For them, customer service is an oxymoron and a huge pain […]

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Thoughts That Make You Go Hmmm on… Growing and Developing Others

Friend and fellow consultant and speaker, Donald Cooper and I found out after the fact that we were working independently with “John” a hard driving restaurant entrepreneur. John had rapidly built one restaurant into four highly successful locations with an innovative new concept and his fanatical attention to details. I got involved with helping John […]

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Coaching Matters: Are You a DIY Manager Choking Growth and Development?

Good managers often have strong technical expertise and analytical skills. They love to jump into the details and resolve tough problems. Effective leaders resist the quick-fix, I-can-do-it-better-myself temptation. He or she knows such do-it-yourself projects reinforce the upward delegation cycle (“Hey, boss. Here’s another one for you to solve”). This leads to him or her […]

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Centralization vs. Decentralization: Are You Asking the Right Questions?

Operating inside the centralized versus decentralized paradox and finding the right balance has been a perpetual conundrum for many organizations. Deciding which model to use is often a values issue centered on issues of control, trust, and autonomy. We’re working with a high growth international resources company acquiring and adding new sites and divisions across […]

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Review of “Speed: How Leaders Accelerate Successful Execution”

Impermanence and constant change has always been one of nature’s mighty laws. Today that pace is accelerating. Organizations are turning to Agile, Lean, and other strategies to become a victor, rather than victim, of change. An organization’s speed is set by its leaders. In their newest book, Speed: How Leaders Accelerate Successful Execution, Jack Zenger […]

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Organizational Restructuring: Do it with Them, Not to Them

Recently I was talking with two executives about our approach for an upcoming leadership team retreat. We discussed their retreat objectives, possible agenda items, pre-assessment options, and who would participate. They’d recently brought together four departments into one service organization. They talked about rebuilding their organization structure and how to “fit the puzzle pieces together.” […]

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Resilience, Positivity, and the Power of Leadership

I grew up in the small farming community of Milverton, Ontario, in Perth County just north of Stratford. Arden Barker was a farmer, local politician, and well-known community builder. His wife Helen was also very active in the community and wrote a weekly newspaper column filled with her wit, experiences, observations, and philosophies. Helen was […]

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Does Your Leadership Team Need Strategic Focus?

Summer is a great time for some much needed R & R. In our hectic 24/7, crazy busy world it’s even more vital we carve out time for recharging and rejuvenating. Leadership teams also need time away from daily operations and everyday distractions to work together in planning and strategy, reflection and renewal, team building, […]

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Do These Attributes Describe Coaching in Your Organization?

Many managers see people as they are, and treat them according to what they see. Outstanding coaches, however, see people as they could be, and work to grow that potential. If you buy a little goldfish and keep it in a small bowl it will remain no bigger than a few inches long. Move that […]

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The Powerful Impact of a Learning Environment on Discretionary Effort

Decades ago, in a Harvard Business Review article, “How I Learned to Let My Workers Lead,” the founder and CEO of a food company made this connection between learning and agility, “Learning is change, and I keep learning and relearning that change is and needs to be continuous… change is the real job of every […]

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Growing Leaders at All Levels Even More Critical Today

A central theme in Growing the Distance: Timeless Principles for Personal, Career, and Family Success, is dealing with change through continuous growth and development. As we’ve been revising our workshops — especially our core program, Leading @ the Speed of Change, that theme is resonating even stronger. We all need to be leaders regardless of […]

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Reflecting, Renewing, and Refocusing Through Evolutionary Change

One reason organizational change efforts have failure rates as high as 70% is because too many newly appointed leaders take over a team or organization with overpowering messages of revolutionary change. Often the new leader implies that everything the team or organization did before they arrived on his or her white horse to save this […]

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Looking Forward to Facilitating Another “Extraordinary Leader” Public Workshop

As organizations thin their ranks to run leaner, the need for building highly effective leaders becomes a strategic imperative. Stronger leaders create stronger organizations. This creates even stronger leaders across the organization in an upward spiraling circle toward peak performance. Registrations for my facilitation of the January 27 public workshop of The Extraordinary Leader in […]

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