Found 9 results for 'All'

Tagged with 'organization performance'

Critical Choices: Lead, Follow, or Wallow

I was booked to facilitate a development and team planning retreat with a group of vice presidents of a large company. The group had a dinner the evening before our session to provide each other with updates and discuss common issues. The company was going through turbulent and difficult times. Productivity and profitability were down. […]

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This is a Leadership and Coaching Conference You’ll Want to Attend

Are you interested in learning from world class leaders and practitioners in coaching and leadership skill development? Would you like insights to new and ground breaking approaches you can apply immediately and bring back to your organization? Do you want to see the latest research and practical applications that break traditional molds to produce measurably […]

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Bringing Science to the Art of Coaching

I just went to Amazon and searched for coaching books. I was presented with 29,935 books to peruse. I typed “coaching programs” into Google and got 687,000 hits. Coaching is so popular because — done effectively — it can turbocharge personal, team, and organization performance. But there’s a mind-numbing array of frameworks, processes, experts, methods, […]

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Is Your Culture Built on a Weak Foundation?

In the opening lines of the chapter entitled, “Making Strength Productive” in his 1967 book The Effective Executive, the “father of modern management,” Peter Drucker writes, “to make strength productive is the unique purpose of organization. It cannot, of course, overcome the weakness with which each of us is abundantly endowed. But it can make […]

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How Constructive is Your Criticism?

“Constructive criticism” becomes destructive criticism when it’s poorly delivered by a leader with a very low negativity/positivity ratio. My March blog on The Best Positivity/Negativity Ratio for Peak Performance discussed research on balancing positive to negative statements for optimum personal, team, and organization performance. CNN recently featured an article on how leaders can most effectively […]

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“Shift Happens” Video Ignites Discussion on How We Need to Change or We’ll be Changed

Last week I ran a highly customized Peak Performance Leadership workshop and facilitated a strategy session in beautiful Colorado Springs. It was the perfect place to discuss climbing to higher levels of personal, team, and organization performance — especially during these fast changing and turbulent times. We also got to experience their first heavy snowfall […]

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A Time of Permanence and Change

The American author, poet, and psychologist, Bonaro W. Overstreet observed “October is a symphony of permanence and change.” Isn’t that so true of life? It’s certainly the paradoxical balance seen in strong leaders and found in peak performance cultures. This month in the northern hemisphere trees put on a colorful display as they prepare for […]

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Book Review: “Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage” by Scott Keller and Colin Price

This is an outstanding book that should become a classic for its extensive research on leadership and organization effectiveness. It’s based on “surveys on the drivers of organizational performance and health from more than 600,000 respondents from 500 organizations across the globe, surveys on the experience of transformational change from more than 6,800 CEOs and senior executives, reviews of […]

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The 85/15 Rule: Get at the Root Causes of Poor Customer Service

Recently, I was approached by a misguided manager looking for training and motivation programs to “fix” their frontline service staff. This is a fairly wide spread and common problem showing a lack of understanding about basic customer service cause and effect. And it’s focused on treating symptoms rather than the underlying disease. How reasonable would […]

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