According to behavioral sciences research cited in “Connect, Then Lead,” the cover article in the July-August issue of Harvard Business Review, “when we judge others — especially our leaders — we look first at two characteristics: how lovable they are (their warmth, communion, or trustworthiness) and how fearsome they are (their strength, agency, or competence).” […]Read post »
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Leadership likability has many meanings. And the implications go much deeper than whether a leader has lots of “Like” button clicks. Zenger Folkman’s research shows that leaders who score high on the Likability Index are also rated as being highly effective leaders by their direct reports, peers, manager, and others. These ratings correlate to sharply […]Read post »