Close

Found 111 results for 'All'

Tagged with 'leadership effectiveness'

Webinar: 8 Ways to Increase Leadership Speed without Breaking a Sweat!

With e-mail in-boxes burying managers in hundreds of e-mails while they rush through a blur of meetings, speed is essential to effectiveness — if not survival. Zenger Folkman recently analyzed 360 assessments on over 50,000 leaders to understand how speed impacts evaluations of their effectiveness. A “speed index” was created to measure speed in three […]

Read post »

Video Clip: Feedback Pinpoints Perceptions of Leadership Effectiveness

As I described recently in “Courageous Leaders Ask for Feedback“, strong leaders encourage feedback, and reap the benefit in their improved leadership and coaching effectiveness. Feedback from others is twice as valid as our own self-assessment, and provides a double value: insight into how others perceive our current leadership effectiveness and assurance that our route […]

Read post »

Courageous Leaders Ask for Feedback

Ignorance may be bliss, but it’s deadly to leadership effectiveness. And it’s often the mark of a blind and weak leader. Feedback-impaired leaders often mistake compliance for commitment. They might, for example, proclaim an open door policy and when no one enters their office to raise problems, believe there aren’t any serious issues to be […]

Read post »

Join Me for a Conference Board Webinar on Leadership Development in Canada

The Conference Board’s recent study on the state of leadership development in Canada shows serious shortcomings and lots of improvement opportunities (see my last blog). The results are also supplemented by interviews with five Canadian organizations that are making a best-in-class impact with their leadership development programs.  View the report overview and reviews. Leaders are […]

Read post »

Leveraging the Power of the Halo Effect

As I wrote in “Perceptions Are a Leader’s Reality” a leader’s impact on others is dramatically increased by the presence of a few towering strengths or sharply reduced by one or two glaring weaknesses. This halo or horns effect was first documented with empirical research by Edward Thorndike, an early 20th century pioneering American psychologist. […]

Read post »

Webinar on 8 Critical Behaviors that Leverage Accountability

During one of my workshops we were discussing keys to building responsibility and ownership. One participant told us that he and his wife had their four year old grandson, Tyler, stay overnight at their house. In the morning he came running down the stairs and reported, “Grandma, Grandpa, somebody peed in my bed!” Kids will […]

Read post »

Perceptions Are a Leader’s Reality

Have you ever caught yourself saying, “that’s not reality, that’s just their perception”? This is a common trap leaders often fall into when receiving personal feedback or reviewing organizational survey data. We judge ourselves by our intentions. Everyone else assesses our leadership effectiveness by our behavior. That’s a highly subjective evaluation based on what others […]

Read post »

Put Employees First to Delight Customers

How can apathetic or disengaged frontline servers produce happy customers? Some exceptional employee will delight customers despite how they’re treated by their boss or the organization. Most don’t. The vast majority of employees directly reflect the care and service they experience every day in their team or workplace. “The Secret to Delighting Customers? Put Employees […]

Read post »

Feedback is Critical to Leadership and Organization Effectiveness

We are working with a large industrial company having big problems with a multi-billion dollar project that will make or break the company’s future. To understand the roots of this potential disaster we interviewed and surveyed key project leaders, managers, and executives. This was followed by offsite retreats with key leaders that included “moose hunting” […]

Read post »

Video Clip: Focusing on Gaps 2 – 3 Times Less Effective

Last week I had two separate one-on-one coaching sessions with the Provost and a key Dean at a major university. We were reviewing the 360 assessment report they’d just received from students, faculty, peers, their manager, and others. Both assessments were quite strong with many leadership competencies rated at the 90th percentile and most above […]

Read post »

Tips for Taming the E-Mail Beast

E-mail continues to be a huge challenge for many leaders. In our workshops, leaders often assess how much time they spend dealing with technical, management, and leadership issues and where they’d prefer to invest their time (“Check Your Balance with the Performance Triangle“). Every poll we’ve ever taken with participants shows that 80 – 90% […]

Read post »

An Overview of Key Insights from “The Extraordinary Leader”

This week I am attending my third Extraordinary Leadership Summit in Park City, Utah. This Zenger Folkman annual conference is a wonderful time to reconnect with ZF’s great people and international partners. These conferences provide updates of ZF’s new and revised programs and services. They also feature Clients outlining their successful approaches, plans for further […]

Read post »

Thriving in Turbulent Times

Turbulence means disorder, chaos, and instability. Turbulent times are unpredictable, disruptive, and confusing. Sound familiar? Yes. It sounds like life. While it’s tempting to want stability, predictability and orderliness, be very careful what you wish for. Writer, academic, journalist and scholar of early modern English literature Germaine Greer warns, “Security is when everything is settled. […]

Read post »

Beware the Self-Assessment Trap

As a senior citizen was driving down a divided highway his car phone rang. When he answered the phone his wife’s urgent voice came through the speaker system warning him, “Herman, Herman! It’s all over the news that a car’s been driving for miles on the expressway going the wrong way. Please be on the […]

Read post »

The Nine Behaviors of Outstanding Performers

Do you wonder what would make you really stand out and vividly show you’re ready for more responsibility and career growth? Are you uncertain which actions would lead to your highest productivity and personal effectiveness? Or are you and others in your organization unsure what criteria to use in promoting frontline performers into leadership roles? […]

Read post »

Employee Engagement Reflects Leadership Effectiveness

When our three kids were growing up I was — sometimes painfully — reminded of the old parenting adage; “children act like their parents despite all attempts to teach them good manners!” When Chris, Jenn, or Vanessa behaved poorly in public — if I took a deep look in the mirror — I could recognize […]

Read post »

Don’t be Fooled into Focusing on Weaknesses

April 1 as April Fool’s Day or All Fools’ Day can be traced back to the Roman festival of Hilaria and the Medieval Feast of Fools or the Feast of the Ass dating from the fifth century in various European countries. In 1392, Chaucer’s Canterbury Tales is set in on March 32 or April Fool’s […]

Read post »

Complimentary Webinar: FEEDBACK – You Need it, Your Employees Want to Hear it!

We are often asked, “What is the one thing a person ought to do to be a better leader and have a more successful career?” While it is difficult to narrow down the list to just one thing, there is one that seems to surface over and over again in Zenger Folkman’s research. That one […]

Read post »

Wasting Time on Weaknesses

Fixing weaknesses is so deeply ingrained in our practices and beliefs. When coaching or having performance discussions with a team member, most leaders will quickly gloss over strengths to address “improvement areas.” After reading How to Be Exceptional: Drive Leadership Success by Magnifying Your Strengths, Janet Pierce, Vice President of Education for Certified General Accountants […]

Read post »

Here’s the Feedback on Getting and Giving Feedback

In “Assess Your Effectiveness at Getting and Giving Feedback” I summarized Zenger Folkman’s recent research on the power of feedback. Leaders ranked in the top and bottom 10% on asking for and giving feedback were also rated the highest or lowest in leadership effectiveness and engagement levels. The post had a link to Zenger Folkman’s […]

Read post »