Close

Found 1 results for 'All'

Tagged with 'LaGuardia airport'

Where’s Your Culture on the Customer-Cattle Continuum?

I was just on a flight from Toronto to LaGuardia airport in New York City. Severe thunderstorms caused us to be diverted to nearby Newark, New Jersey. The captain kept us updated along the way. Once we’d landed in Newark he came into the cabin and asked who would like to get off here and […]

Read post »