Simple, succinct, and clear driving instructions. This is solid life advice as well. If day after day of stressful racing around doesn’t manage to actually kill us before our time, it will kill our health, happiness, and effectiveness. I once sat through a scarily high-energy presentation given by a professor specializing in knowledge management. He […]
Read post »Shopify’s recent announcement about canceling, banning, and restricting meetings is the wrong solution to a huge problem. It’s throwing a deflated pool toy to someone who’s drowning. Meetings can energize or enervate. When meetings are effectively run, they create that elusive synergy to dramatically boost a team’s effectiveness. Research clearly shows that when run effectively, […]
Read post »Every workshop or planning session I’ve led since returning to in-person sessions earlier this year has discussed approaches or policies to working remotely or hybrid models balancing in-office and at-home work. These discussions expose underlying values about trust, partnering, and treating team members as adults or children. Last week was an especially clear example […]
Read post »The use of 360 degree assessments has exploded in the past few decades. They’re now widely available in a bewildering variety of tools used for leadership development, executive coaching, performance management, personal growth, etc. Do a Google search on variations of 360 degree feedback, assessment, or tools and go shopping among millions of options. The […]
Read post »An organization’s culture ripples out from the team leading it. The behaviors of the leadership team are THE single biggest influence on what’s expected/rewarded and discouraged or unacceptable for everyone else. Despite what’s proclaimed in vision, mission, or core values, these set the organization’s true cultural norms. Team meetings reflect the team’s effectiveness. Too many […]
Read post »Almost 20 years ago, Jack Zenger and Joe Folkman began a two-year research project to review 360 assessments on over 20,000 leaders. They sought to pinpoint the leadership competencies differentiating the top 10 percent of leaders from the bottom 10 percent of leaders. Jack and Joe correlated assessments of the best and worst leaders against […]
Read post »What’s your combination of strengths or competence, passion, and organizational need for your work? Are you playing to your strengths and filling an organizational need, but it’s a real chore and your heart isn’t in your work? Then you’re likely serving time in “day prison.” What if you’re doing work you love, and it plays […]
Read post »We did a series of focus groups, interviews, and a feedback survey with a division of a large company to help Eric, the division manager, determine why their culture wasn’t performing at the level he wanted. We found that the shortfalls in the division’s levels of engagement, service, and productivity could be traced to the […]
Read post »Aesop, the ancient Greek story teller, tells of an old legend that we were all born into this world with two bags hanging around our necks. A bag in front is filled with what we see in others. The other bag behind our back is filled with what others see in us. That’s why it’s […]
Read post »Is your organization looking to? Change your culture by improving leadership development Define extraordinary leadership in the digital age Create a feedback driven culture Leverage internal talent for better results Integrate talent management and HR processes Increase the coachability of your workforce Make the most of hidden pools of talent Boldly drive a high-performing leadership […]
Read post »Can a leader be highly effective (increase productivity, profitability, service/quality levels, boost safety, etc.) without being liked? Less effective leaders often think so. They might declare “it’s not a popularity contest, I don’t care if people like me; my job is to get results.” Unlikable leaders get results alright — poor and unlikable results. Zenger […]
Read post »Often a “dragon investor” on the Dragon’s Den TV show or a “shark investor” on the Shark Tank show will decide not to invest in a hopeful contestant’s company because he or she feels the budding entrepreneur isn’t “coachable.” An article in Entrepreneur magazine on how to attract venture capital investors lists coachability as one […]
Read post »Years ago I reported to Harold, a leader who proudly described his MBE approach — “management by exception.” “If you haven’t heard from me, that’s a good sign,” he explained. “That means I think you’re doing just fine. I only deal with the exceptions. I look for problems and people that need correcting. Those are […]
Read post »Studies show that performance appraisals improve performance 1/3 of the time, reduce it 1/3 of the time, and has no effect the other 1/3 of the time. Clearly we have a problem. This abysmal performance of performance management has caused traditional performance appraisals to be abandoned by a third of U.S. firms. A vital question […]
Read post »Start the New Year learning how to tango! Many leaders believe it’s a trade-off; you can do it fast or you can do it right, but you can’t have both. Drawing from assessments of 75,000 global leaders Zenger Folkman proves that while many believe it can’t be done, the best leaders are already doing it. […]
Read post »Impermanence and constant change has always been one of nature’s mighty laws. Today that pace is accelerating. Organizations are turning to Agile, Lean, and other strategies to become a victor, rather than victim, of change. An organization’s speed is set by its leaders. In their newest book, Speed: How Leaders Accelerate Successful Execution, Jack Zenger […]
Read post »Peter Drucker first advised building strengths in the 1960s and it became a constant theme throughout his work. In 1990 psychology researcher and professor, Martin Seligman, published his book, Learned Optimism, and launched the positive psychology movement. In 2001, Marcus Buckingham and Donald Clifton, their book, Now, Discover Your Strengths. I read, reread, and cited […]
Read post »The great American founding father, author, and statesman, Benjamin Franklin, was highly devoted to lifelong learning and continual personal improvement. His book, The Art of Virtue (edited by George Rogers), is an inspiring account of Franklin’s life and an instructive guide to his improvement process and personal effective system. Franklin once said, “If you empty […]
Read post »How many of these common problems with leadership development apply to your organization: Not tied to organizational strategies. Separating reflection and insight from real work. Development requires behavior change but uses unproven methods Lack of managerial involvement. Lack of measurement. Lack of follow-up and sustainment. Focused on the individual, not on leadership team and changing […]
Read post »“No man is an island, entire of itself; every man is a piece of the continent, a part of the main.” These are a few lines of a poem penned by the metaphysical English poet, John Donne, around the time of Shakespeare. Community, interdependence, and oneness has been a central part of many ancient philosophies […]
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