Close

Found 1 results for 'All'

Tagged with 'Hoshin Kanri'

Lean Leadership: Boosting or Blocking Lean/Six Sigma Tools and Techniques

A key element of my work last month with Qantas Airways in Australia involved linking customer focus, employee engagement, and process management. This month I was engaged by a national insurance company to help their executive team understand their role in implementing Lean/Six Sigma. My experience with Lean/Six Sigma began in the late eighties with […]

Read post »