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Tagged with 'Harvard Business School'

Book Review of “The Culture Cycle: How to Shape the Unseen Force that Transforms Performance”

John Kotter and James Heskett’s classic book, Corporate Culture and Performance, is an organization development classic. The book provided solid evidence of the payoffs that come from adaptive cultures and the negative power of unadaptive cultures. Adaptability is absolutely critical today. As change tsunamis relentlessly sweep the globe, adaptive organizations are getting stronger and unadaptive […]

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My Fair Lady Shows the Power of Expectations

Last week I finally saw the famous musical My Fair Lady based on George Bernard Shaw’s play Pygmalion. I took our fair daughter, Jennifer, to see My Fair Lady at the Shaw Festival in beautiful Niagara-on-the-Lake, Ontario. We thoroughly enjoyed it. I’ve wanted to see the show for years as a result of reading and […]

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Are You a Servant Leader? Whom Do You Serve?

Recent Client work with culture change, service/quality improvement, safety, and leadership development has led to discussions of values, intentions, and drivers of behavior change. Do you see people as “human assets” to be “motivated” toward your goals? Do you strive for a win/win alignment of helping people get what they want from work while the […]

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Bouncing Back from Adversity is a Critical Leadership Skill

Pain is inevitable, suffering is optional. The happiest and most effective people are Leaders who may need a “therapeutic visit to Pity City” but bounce back from changes, setbacks, and problems. However, most people are Followers and wait for someone else to show the way or help them decide how to feel or respond. And […]

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