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Tagged with 'Employee Ownership'

IBM Study Shows Why Only 20% of Change Efforts Are Highly Successful

Recently I’ve been reviewing our lessons learned on organization and culture development. This is in preparation for our June 17 webinar on Leading a Peak Performance Culture. “Making Change Work … while the Work Keeps Changing” is a new research report from IBM summarizing interviews and online surveys they conducted of over 1,400 leaders responsible […]

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Creating a Culture of Quality

Social media is a key force in making the Internet truly a world wide web of interconnections. And that means the penalties or pays offs of low or high service/quality levels are exponentially multiplied. Technology for collecting and analyzing data along with process management approaches like Lean/Six Sigma are powerful management tools. They can pinpoint […]

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