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Tagged with 'employee engagement/retention'

Trusted Leaders Build High-Trust Cultures

Nine-year-old third base player, Juan Miguel, fielded a ground ball and tried to tag a runner going from second to third base. The umpire, Laura Benson, called the runner out, but young Juan immediately ran to her side and said, “Ma’am, I didn’t tag the runner.” Umpire Benson reversed herself, sent the runner to third […]

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Avoiding 7 Coaching Traps That Snare Many Managers

“Research on the Dramatic Impact of Extraordinary Coaching Skills” shows that leaders who are the most effective at coaching have three times more employees that “go the extra mile.” When leaders add coaching to their existing strengths they are ten times more likely to become a top-tier leader. But as Aristotle observed, “with regard to […]

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Beware the Self-Assessment Trap

As a senior citizen was driving down a divided highway his car phone rang. When he answered the phone his wife’s urgent voice came through the speaker system warning him, “Herman, Herman! It’s all over the news that a car’s been driving for miles on the expressway going the wrong way. Please be on the […]

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