During a leadership development workshop, we were discussing the keys to building accountability and ownership. One participant told us that he and his wife had their four-year-old grandson, Jordan, for a sleepover at their house. In the morning, he came running down the stairs and reported, “Grandma, Grandpa, somebody peed in my bed!” Now, who […]Read post »
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Tagged with 'employee empowerment'
To fix organizational problems or make major changes, managers often hire consultants to analyze what’s happening and provide improvement recommendations. The consulting firm usually interviews people, runs focus groups, and gathers input from a variety of sources. Lots of good ideas are gathered and the best ones presented to leaders along with a recommended action […]Read post »
The senior and middle managers frustrated the General Manager of a large organization. She felt managers weren’t using their time effectively. “Many of them are managing a level or two below their position. They’re trapped in micromanaging daily details. They need to be more strategic with their time and learn to delegate.” She wanted delegation […]Read post »
Are your own people your biggest barrier to higher innovation and agility? That’s what recent research from Great Place to Work found in a study of 792 companies totaling about 500,000 employees. In this new study, Innovation by All, Great Place to Work concluded organizations with high-trust cultures involve and engage many more employees than […]Read post »
I once asked a manager how many people work for his company. He said, “About half.” After we assessed their organizational culture, we found he was overly optimistic. They had a very large number of disengaged people. It wasn’t hard to see why the organization’s results were poor and getting worse. As someone in a […]Read post »
Many studies have shown the impact that control of our situation has on our health, happiness, and effectiveness. In one experiment a white-footed deer mouse was placed in a brightly lit cage. The mouse could press a bar to alter the light. The mouse reduced the lighting to a dim level. The next morning experimenters […]Read post »
Of all our custom keynotes and workshops topics, the most popular continues to be variations of Leading @ the Speed of Change. One reason for that is in today’s fast-moving world it’s easy to be overwhelmed by rapid changes and difficult problems. While we can’t control the changes, we can manage our response. It’s not […]Read post »
Whenever we poll leadership audiences on how many of their organizations are concerned about employee engagement, most report this is as a vital issue. It’s been well documented that highly engaged employees lead to much higher levels of productivity, customer service, innovation, and quality with lower levels of turnover and absenteeism. To boost mediocre or […]Read post »
Have you ever been stressed out by a bad boss? If it was bad enough you likely found yourself saying “they can’t pay me enough to put up with this.” At the other extreme, have you been part of a team led by an outstanding leader? Did the spirit of we-can-conquer-all, electric energy, and stretch […]Read post »
Whenever we ask a group of workshop participants how many rank employee engagement as one of their top priorities, most raise their hands. We’re encountering a growing number of organizations finding that their engagement survey ratings are slipping — and not just at the frontline employee level. A growing number of people — at all […]Read post »
We once worked with an organization where “coaching” was a term that meant reprimand. When a manager said to a team member “I’d like to give you some coaching” it created fear and anxiety. Coaching is a more positive term in most organizations. Many time-pressured leaders know this skill is pivotal to their team member’s […]Read post »
My last blog (Breaking the Manager-Employee Dependence Spin Cycle) discussed how Dave, a recent participant in The Extraordinary Coach workshop, realized he’d locked himself into an ever increasing cycle of taking on more and more of his employees problems. He was getting busier and busier while his employees were getting ever more frustrated waiting for […]Read post »
University of Michigan management and organization professor, Gretchen Spreitzer and Georgetown University assistant business professor, Christine Porath published a very practical article in the January-February issue of Harvard Business Review. “Creating Sustainable Performance” surveyed 1,200 white and blue-collar employees in several studies over seven years across a swath of industries. They concluded that a better […]Read post »