It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had […]Read post »
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The senior manager and support professionals we’ve been working with these days are nervous. There’s a lot of uncertainty and plenty of negativity inside and outside our organizations. As I saw in an offsite executive team retreat I facilitated in January, the biggest danger is that leaders allow themselves to be discouraged, demoralized, and de-energized. […]Read post »