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Tagged with 'culture of accountability'

Realigning Systems to Serve and Support High Performance

  One of the root causes of our accountability mess is looking for who, not what went wrong. This leads to a search for the guilty as the cause of breakdowns in customer service, quality, communication, teamwork, and the like. It becomes a hunt to fix the blame more than fixing the problem. But those […]

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Leadership Excellence and 2014 Top Training Companies

Zenger Folkman has just been given the 2014 Top 20 Leadership Training Companies Award from Selection for this year’s Top 20 Leadership Training Companies was based on the following criteria: Thought leadership and influence on the leadership training industry Industry recognition and innovation Breadth of programs and audiences served Delivery methods offered Company size […]

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