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Tagged with 'culture change'

Chicken or Egg: Communication, Coaching, Culture Change, or Leading Change?

Which came first; the chicken or the egg? That’s the age-old question of cause and effect. It’s often difficult to know which is which. For example, do caring families create members who feel loved or do loving members create caring families? Is he unhappy because he’s ungrateful or is he ungrateful because he’s unhappy? Do […]

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I’d Love Your Input on my New Book

Which development topics are your top priorities today; communication, coaching, culture change, or leading change? Perhaps your answer is yes; all of them? As I posted recently, I’ve been working on a book development project for the past 18 months. It started with eight development topic areas. After readers ranked ordered those, we ended up […]

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Position versus Persuasion Power

Joel’s a high IQ manager with strong analytical skills coming from a deep technical background.  He hates meetings (“they get in the way of real work”) and resents having to sell changes or get people on side. “I don’t care if they like me,” he’s fond of saying, “I only want their respect and implementation.” […]

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Readersourcing: The Highest Voted Development Topics

Workplace stress is rising while employee engagement and performance is sinking. A major cause is mediocre managers and bad bosses. The poorest leaders are often the ones who need leadership development the most. But they’re too crazy-busy and running faster and faster on their treadmill just to keep up, and don’t take time for development. […]

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Has Your Culture Created A Great Place to Work for All?

What’s the impact of being one of the 100 best companies to work for? What does it take to join this elite group? How does your organization or team compare? Since 1998, Fortune magazine has partnered with Great Place to Work to create its annual list of 100 best companies to work for. This year’s […]

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Nine Essentials to Honing Your Leading Edge and Boosting Team/Culture Performance

I’ve just invested research and development time in updating and fusing key components of our workshops and retreats into a new two-day workshop. Periodically we step back and review the latest research, draw from our experience, and enhance our development tools and approaches. The Leading Edge is a new workshop to help leaders struggling with […]

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From Bah! to Aha! Five Leadership Lessons from Ebenezer Scrooge

One of my cherished holiday traditions is watching various movie versions of Charles Dickens’ much-loved classic, A Christmas Carol. Once our grandkids become old enough (a major highlight of this year was all three of our kids each had a baby), I’ll be able to watch my favorite version, The Muppet Christmas Carol, with them. […]

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Why Leadership Development is Failing and How to Fix It

A new McKinsey & Company study reports that the training industry “estimated to be more than $50 billion are delivering disappointing results. According to a recent Fortune survey, only 7 percent of CEOs believe their companies are building effective global leaders, and just 10 percent said their leadership development initiatives have a clear business impact. […]

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Let’s be Frank (III): Growing to the next level

Summer Reading Series Installment 3 of 4 Read Installment 1 and Installment 2 Click to download the entire 4 part series as a PDF – Organizational Transformation: Liberating the Corporate Soul, Richard Barrett Frank found that Richard Barrett’s seven-level hierarchy provided a useful model for thinking about what was needed to bring spirit and meaning […]

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Character and Culture Build World Champions

In the fall of 2016 the Chicago Cubs ended a 108 year drought to win the World Series. Television ratings soared by 50% as baseball fans everywhere were caught up in this dramatic and engaging story. In their World’s Greatest Leaders rankings, Fortune magazine ranked Cubs president, Theo Epstein, as #1 leader for orchestrating this […]

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Five Steps to a High-Performance Culture

Aesop, the ancient Greek fabulist and storyteller observed, “After all is said and done, more is said than done.” Culture change is a perfect example. Many leaders proclaim culture change is a key strategic objective. And for good reason. Culture’s been well proven as a critical “soft” factor that produces hard results. Signs of a […]

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Centralization vs. Decentralization: Are You Asking the Right Questions?

Operating inside the centralized versus decentralized paradox and finding the right balance has been a perpetual conundrum for many organizations. Deciding which model to use is often a values issue centered on issues of control, trust, and autonomy. We’re working with a high growth international resources company acquiring and adding new sites and divisions across […]

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Career Check Up and LinkedIn Profile Revisions

Erin (not her real name) is a rising high potential director now reporting to a new VP. He was hired from the outside with a mandate to revitalize their department. Erin is upset and struggling. The personal values and leadership approaches that made her so effective were seen as too soft and not results-focused enough […]

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How to Boost Leadership Team (and Culture) Performance

Many organizations are struggling with low or mediocre levels of employee engagement, customer service, quality, safety, productivity, and innovation. This reflects uninspiring cultures of mediocrity created by harried leaders madly scrambling to keep up. An organization’s culture ripples out from the senior leadership team leading it. In “Is Your Leadership Team Slipping into These Traps?” […]

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Don’t Blame the Frontline, Look at Their Leader

A sign in a diner read, “Customers who feel our servers are rude should see the manager.” How true. Servers often reflect the level of service they are getting from their leaders. Rude or insensitive managers create that culture. As a customer, I’d rather not find out just how rude the manager is! Many organizations […]

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Practical Ways Leaders Can Model Culture Change

A department, division, or organization’s culture ripples out from its leadership team. A team that wants to change “them” needs to start with a deep look in the mirror to change “us.” Organizational behavior reflects leadership team behavior. This is much like an old parenting adage, “children are natural mimics; they act like their parents […]

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Review of “Speed: How Leaders Accelerate Successful Execution”

Impermanence and constant change has always been one of nature’s mighty laws. Today that pace is accelerating. Organizations are turning to Agile, Lean, and other strategies to become a victor, rather than victim, of change. An organization’s speed is set by its leaders. In their newest book, Speed: How Leaders Accelerate Successful Execution, Jack Zenger […]

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Practical Resources for Leadership Team Retreats, Meetings, or Conferences

Where’s summer gone already? July and August seem to move at a much higher speed than the rest of the year. I hope you’ve had some downtime to rest and recharge before heading into a busy fall. As I wrote in “Does Your Leadership Team Need Strategic Focus?“, fall is a popular time for leadership […]

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Leaders Need to Address the One Bad Apple That Can Rot the Team

Terence Mitchell, professor of management, organization, and psychology at the University of Washington Business School, along with doctoral student William Felps “analyzed about two dozen published studies that focused on how teams and groups of employees interact, and specifically how having bad teammates can destroy a good team.” They concluded: “A single ‘toxic’ or negative […]

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Same Old Approaches = Same Old Results

Our organizations desperately want and need much stronger leadership and coaching at all levels. But most organizations aren’t significantly improving employee engagement, customer satisfaction, attracting and retaining top talent, succession planning, increasing health and safety, or energizing organization culture. Traditional leadership and coaching skill development methods are producing very little behavior change. Current approaches are […]

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