Feedforward Rather Than Feedback to Fix Our Broken Performance Management Systems
Research by Marie-Hélène Budworth, assistant professor of Human Resource Management at York University, shows that managers giving feedback to staff changed their performance 1/3 of the time, had no effect another 1/3 of the time, and actually reduced performance 1/3 of the time. What if a medical treatment was only effective 30% of the time […]
Read post »