Is this happening in your team? People are texting each other what they really think during a video or conference call The real conversation happens after the meeting or call Your team doesn’t debate all sides of important issues and avoids touchy topics People agree to a plan of action but then do something else […]Read post »
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Tagged with 'communication'
Bob was clearly frustrated. “I keep telling them, but nobody listens,” he fumed. As we looked at his 360 feedback on his communication practices, it was clear why nobody was listening to him. Bob’s communication skills were awful. Bob scored quite high on technical expertise and analytical skills. A big part of his communications problem […]Read post »
Does your organization need to improve communications? Would you like to get more e-mails? Almost every hand goes up when I ask that first question in a workshop. Rarely do any hands go up when I ask the second question. But what do most managers do when they hear people in their organization want more […]Read post »
Which came first; the chicken or the egg? That’s the age-old question of cause and effect. It’s often difficult to know which is which. For example, do caring families create members who feel loved or do loving members create caring families? Is he unhappy because he’s ungrateful or is he ungrateful because he’s unhappy? Do […]Read post »
Which development topics are your top priorities today; communication, coaching, culture change, or leading change? Perhaps your answer is yes; all of them? As I posted recently, I’ve been working on a book development project for the past 18 months. It started with eight development topic areas. After readers ranked ordered those, we ended up […]Read post »
Many organizations have a set of core values along with vision and mission statements. And many leaders are frustrated that people in their organizations aren’t getting the message. Teamwork, customer service, quality, trust, communication, or whatever’s declared as culture ideals aren’t lived. But people are getting the culture message from their leaders. They see it […]Read post »
Daniel Boone once said, “I can’t say I was ever lost, but I was bewildered once for three days.” Of course, being a real ‘he-man,’ he would never ask for directions! Many leaders are bewildered about communication problems in their organizations. A well-known line uttered by a desperate sailor in Samuel Taylor Coleridge’s “The Rime […]Read post »
Is “we really need to improve communications around here” a common refrain in your workplace? It’s a very common frustration and complaint. ‘Increasing Communications’ was the highest voted topic by nearly 500 readers who completed our “reader sourcing” survey on key topic areas for the new book I am working on. Given the importance readers […]Read post »
Leadership competency models are now used widely by many organizations to define the skills and behaviors of effective leaders. They’re often used for “talent management” such as coaching and development, performance management, succession planning, identifying and developing high potentials/emerging leaders, and the like. Many competency models are multi-layered with differing competencies for supervisors, managers, and […]Read post »
I have participated in many media interviews over the years. I am currently in the midst of a flurry of interviews right now with my new book. Recently, speaker and social media coach, Anna Farmery, interviewed me for her Engaging Brand podcast. It was one of the best interviews I’ve ever had. Many interviewers are […]Read post »
This morning’s Globe & Mail (Canada’s national newspaper) features a practical article (The pep talk – it’s not just talk) on the need for increased communication and engagement during our challenging economic times. The reporter, Wallace Immen, and I talked about this issue a few weeks ago. He pulled together some useful advice. Go to […]Read post »