We once worked with an organization where “coaching” was a term that meant reprimand. When a manager said to a team member “I’d like to give you some coaching” it created fear and anxiety. Coaching is a more positive term in most organizations. Many time-pressured leaders know this skill is pivotal to their team member’s […]Read post »
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Tagged with 'coaching skills'
Many organizations have increased their efforts to strengthen the coaching skills of their supervisors, managers, and executives. That’s because of mounting evidence showing that coaching effectiveness dramatically improves employee engagement, levels of customer satisfaction, productivity, safety, and profitability while reducing turnover, absenteeism, and costs. Coaching skills have an especially vital impact on “volunteerism.” This is […]Read post »
At this fall’s Canadian Society for Training and Development conference I am delivering a full-day pre-conference workshop on November 11, Powerful New Approaches to Building Extraordinary Leadership and Coaching Skills, and a 90 minute conference session on November 13, Revolutionary Leadership Development that Doubles Learner Motivation. In their eNewsletter CSTD shone “the Speaker Spotlight” on […]Read post »
Last week I delivered a fast-paced webcast addressing the serious talent gap impeding many organizations. As I outlined at the beginning of the webcast, research shows: • 70% of executives think their organization lacks adequate bench strength. • 97% of organizations report serious leadership gaps — 40% say these are severe. • 65 to 75% […]Read post »
Despite all the research showing the enormous payoffs of extraordinary coaching skills, numerous studies show many leaders are falling short. Some of the reasons are: • Confusing coaching with resolving issues, directing, mentoring, or training • Awareness, personality/style training, or education rather than how-to coaching skill development • Complex coaching models that are difficult to […]Read post »
Coaching skills development has become a major concern for many organizations. And for good reason. Leaders with extraordinary coaching skills create 8 times higher employee engagement, 2.5 times higher job satisfaction, 3 times more willingness to “go the extra mile,” half as many employees thinking about quitting, and dramatically higher levels of customer service and […]Read post »
In 1998, Martin Seligman, Professor of Psychology at the University of Pennsylvania, was elected President of the American Psychological Association by a landslide. This set him casting about for a central theme for his time in this key leadership role. A few weeks later — still puzzling over a theme — he was weeding in […]Read post »
Are your houseplants stunted? Are you limiting their growth by keeping them in a small pot? BBC Nature reports a fascinating story entitled, “‘Stunted’ Pot Plants Cannot Reach Their Full Potential” from the Society for Experimental Biology’s annual meeting in Salzburg, Austria. Researcher Hendrik Poorter with the Julich Research Centre in Germany found that houseplants […]Read post »
When asked why they aren’t providing more coaching, managers will typically say: I am overwhelmed and don’t have enough time; my boss doesn’t coach me; or, my employees don’t need coaching. Our research shows these are excuses coming from low performing leaders without coaching mindsets on wobbly foundations of weak coaching skills. Within the very […]Read post »
A study on the need for improved coaching skills development conducted by the consulting firm, CO2 Partners, found that only 11% of employees listed their supervisors when asked “whom do you turn to for advice on problems at work?” Organizational surveys show that most managers believe they are providing coaching to employees and score themselves […]Read post »
I’ve long found January to be a great time of year for reflecting on the journey so far and looking ahead to what direction I’d like to take in the coming year. This year’s R & R time coincided nicely with revising my LinkedIn profile. LinkedIn has become a major tool for connecting to people […]Read post »
We’re back from an invigorating week at Zenger Folkman’s international partner conference in the mountains of Utah. A highlight of the week was our certification to deliver ZF’s unique and powerful skill development system The Extraordinary Coach. Here are a few gems from The Extraordinary Coach: How the Best Leaders Help Others Grow. “A leader […]Read post »