We did a series of focus groups, interviews, and surveys within a division of a large company to help Chris, the division manager, determine why their culture wasn’t performing at the level he wanted. We found that the shortfalls in the division’s levels of engagement, service, and productivity reflected the leadership team’s effectiveness. Their […]
Read post »My last blog post announced that you can now view last Friday’s (November 4) full Leading a Peak Performance Culture webcast with all slides and audio track. You might want to view (or review) the session on your own or share it with your management team and/or improvement professionals concerned with leadership and culture development. […]
Read post »Many organizations are implementing significant overhauls of their IT systems. But many of these projects are poorly implemented. This leads to sizeable cost overruns, missed deadlines, disrupted operations, unhappy customers, and stressed out employees. This month’s issue of Harvard Business Review carries an article entitled Why Your IT Project May Be Riskier Than You Think. […]
Read post »Organizational culture development is a complex topic with many intertwined leadership components. Establishing a peak performance culture in what’s sometimes called a “green field” situation has different challenges than changing an established culture (sometimes called “brown field”). In response to my July blog, RIM/Blackberry is at a Critical Leadership Crossroad, a subscriber sent me this […]
Read post »As reviewed in my last post, Beyond Performance is an excellent new book chockfull of solid research on the key elements to successful leadership and organization development. Here are a few of highlights of Keller and Price’s findings: “What we might think of as the usual suspects — inadequate resources, poor planning, bad ideas, unpredictable […]
Read post »This is an outstanding book that should become a classic for its extensive research on leadership and organization effectiveness. It’s based on “surveys on the drivers of organizational performance and health from more than 600,000 respondents from 500 organizations across the globe, surveys on the experience of transformational change from more than 6,800 CEOs and senior executives, reviews of […]
Read post »