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Changing Forms Doesn’t Create Strengths-Based Performance Appraisals

As with my webinar earlier this month, 11 Keys to Building Extraordinary Leaders and Coaches (now archived and available for viewing), when presented with the overwhelming research, reflecting on their own experiences with good and bad leaders, and thinking about what motivates them to stick with an improvement plan, most audience members experience a sharp […]

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Most Performance Appraisals like Being Poked in the Eye with a Stick

In 1998, Martin Seligman, Professor of Psychology at the University of Pennsylvania, was elected President of the American Psychological Association by a landslide. This set him casting about for a central theme for his time in this key leadership role. A few weeks later — still puzzling over a theme — he was weeding in […]

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11 Keys to Building “Extraordinary Leaders and Coaches” Archived Webcast Now Available

We had over 400 sites join last week’s webinar on building extraordinary leaders and coaches. During this 60 minute webcast I outlined a high level and highly condensed overview of 5 keys to strengths-based leadership development and 6 steps to building a coaching culture with exceptional leaders. In this fast-paced webcast I rapidly covered: • Key […]

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Jack Zenger Webinar on Six New Ways to Build Leadership Into Your Job

Charles Darwin was a 19th century British naturalist who revolutionized the study of biology with his theory of evolution based on natural selection. His most famous works include Origin of Species and The Descent of Man. One of his key research findings was that, “It is not the strongest of the species that survives, nor […]

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Warning Signs: How Vulnerable is Your Career?

As the frenetic pace of organizational mergers, downsizing, and restructuring picks up speed, middle and senior managers are faced with career opportunities and major threats. A few months ago I coached “Sheila,” a manager who had been through our Extraordinary Leader development process. Sheila had been given 360 feedback from her manager, peers, direct reports, […]

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Leveraging Strengths and Building Team Spirit

I was working with a highly energized financial services team who really connected with the power of strengths-based leadership. Part of our discussion centered on the story of a 7th grade teacher who had each student write down what they felt was the greatest strength of each of their peers (see “The Enduring Impact of […]

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Authentic Leadership Comes from Building Our Strengths

I will be delivering a presentation next April at a healthcare leadership conference. The conference theme focuses on the courage to bring authenticity to action. A couple of my books have chapters on authenticity as one of seven core leadership principles. In light of our work over the past 18 months with Zenger Folkman’s strengths-based […]

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Optimistic Leaders are Four Times More Effective: 8 Steps to Get You There

Eleanor Roosevelt, American diplomat, writer, and U.S. First Lady once said, “In the long run, we shape our lives, and we shape ourselves. The process never ends until we die. And the choices we make are ultimately our own responsibility.” My book, Growing @ the Speed of Change, was built around the fundamental choices of […]

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Building Leadership Strengths 2 – 3 Times More Effective Than Fixing Weaknesses

In a chapter entitled “Making Strength Productive” in his 1967 book The Effective Executive, the “father of modern management,” Peter Drucker writes, “You cannot build performance on weaknesses. You can build only on strengths. To focus on weakness is not only foolish; it is irresponsible. It is a misuse of a human resource as what […]

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A Leadership Combination for 10 Times Higher Employee Engagement

Boss A cares about your issues and concerns, leads by example, gives honest and helpful feedback, coaches and develops you, and builds teamwork and trust. Boss B has high standards of excellence, pushes and stretches you and your team beyond what you thought was possible, relentlessly focuses on top priorities and goals, and drives hard […]

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Webinar on Developing Extraordinary Leaders and Coaches

We’re now planning our fall series of webinars, briefings, and public workshops. You can see what we’ve got planned in our Coming Events section. I pulled together, updated, and condensed our research, workshop materials, and key learning from The Extraordinary Leader and The Extraordinary Coach development systems into a 60 minute complimentary webinar. To provide […]

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Lead Your Boss to Build Support for Your Development

A highly productive component of The Extraordinary Leader development approach is the Importance Ratings section of the feedback report. This is where each set of raters — including the participant being assessed — are asked to identify the four most important competencies (of the 16 Differentiating Competencies) for their role. What’s especially useful is comparing […]

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Asset-Based Community Development is Part of Emerging Strengths-Based Movement

I had lunch recently with Derek Alton to discuss his new role as Campaign Animator at the Tamarack Institute for Community Engagement. Derek is a sharp, creative, and ambitious young innovator who is very driven to fulfill Tamarack’s mission of “collaboratively creating vibrant communities by engaging learning leaders.” I’ve stayed in touch with Tamarack’s co-founding […]

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Focus on Overall Customer Experience

Many attempts to improve customer service are variations of “the operation was a success but the patient died.” Customer service improvements and measurements often focus on a narrow set of customer interactions or a few steps in the service process. What’s missing is understanding and improving the customer’s entire experience. “The Truth About Customer Experience” […]

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Steve Jobs Showed How Towering Strengths Overshadow Weaknesses

This month’s release of release of “Jobs” the biographical drama film starring Ashton Kutcher as Steve Jobs shows our continuing interest in this extraordinary leader. Jobs disrupted and redefined the music, smart phone, computer, and related industries. Jobs’ large legacy resulted from a few outstanding strengths that many called genius. The new film, previous books, […]

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Five Steps to Making Time for the Work That Matters

Are you frustrated and overwhelmed by a flood of e-mails, meetings, and endless administrative tasks? Does it feel like the harder you work, the less you accomplish? In their article, “Make Time for the Work that Matters,” in the September issue of Harvard Business Review, London Business School professor Julian Birkinshaw and productivity consultant Jordan […]

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Don’t be Seduced by the Dark Side

Recently I had a coaching session with an operations vice president to review her personal development plan, following her participation in our Extraordinary Leader workshop. In that session she received feedback from 19 peers, direct reports, and others throughout her organization. Joanne rated herself very low on Builds Relationships and Collaboration and Teamwork competencies. Everyone […]

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Thoughts That Make You go Hmmm on … “Dancing with the Talent Stars”

A few thought-provoking insights from Kevin Wilde’s leadership development book, Dancing with the Talent Stars: 25 Moves That Matter Now: “Strong learning practices make the difference. Smart organizations invest consistently in learning, master the essential moves, ensure that what is taught transfers and use partners well for superior performance.” “At the onset of a career, […]

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Dancing with the Talent Stars: 25 Moves That Matter Now

Kevin Wilde is Vice President of Organization Effectiveness and Chief Learning Officer at General Mills. Since joining in 1998, the company’s been consistently recognized for its innovative development work, highlighted by Fortune’s #2 ranking as one of the best companies in the world at leadership development, Leadership Excellence magazine ranking at #1, and Training magazine’s […]

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Harnessing the Power of an Offsite Retreat

Time away from daily operations in a management team retreat is critical to “sharpening the axe.” Having seen the powerful R & R (revitalization and renewal) emerge from dozens of offsite retreats we’ve facilitated over the decades, I used to be baffled by the fact that so many management teams don’t do them. It’s now […]

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