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Verbal Communications and Meeting Effectiveness

Within a few minutes of my article excerpt below going out through our Improvement Points service, I received Larry Beckon’s e-mail. April 18 – Improvement Point “There are many ways we can continually improve our verbal communication skills. These might include joining Toastmasters, taking a public speaking course, getting personal video based speaking feedback, personal […]

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Growing and Developing Others

One of the amzing things about the internet is the reach it allows. Here is an exchange I had from Kishore in India. “Jim I have read most of your books and passed on your books to my friends. I have been following your writings for more than 6 years now. I am currently writing […]

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Attention Deficit Disorder is Becoming a Major Management/Organizational Crisis

Recently an Improvement Points subscriber sent me this e-mail after “A colleague recently forwarded one of your ‘Improvement Points’ newsletters to me (Stop Working and Start Living) and it was right on the money for what I needed to hear that day. Today I am an employee that has been recently moved to a leadership […]

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Moving from Victim to Navigator

A subscriber who has read The Leader’s Digest “for about the 6th or 7th time” (he’s going to know the book better than me!), sent an e-mail asking about the section in the book entitled “Steering the Course” (page 59), where I discuss the three choices of Navigator, Survivor, or Victim. This discussion is always […]

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Working in the Team versus Working on the Team

A growing problem we see with many management teams in less than outstanding organizations, is they don’t feel they can afford to take time out from hectic daily operations to step back, look at their effectiveness, and refocus their work. In other words, they have no time to learn. About one month after finishing a […]

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The Final (and Fatal) Ten Percent

Many managers want to increase engagement, ownership, and commitment to the team and organization. This is becoming a huge crisis as retention, innovation, service/quality improvement and the like, become major organization performance issues. A common complaint of people who aren’t highly engaged or don’t feel very committed to their team or organization, is micromanagement. Micromanagement […]

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Keeping Problems in Perspective

I was running a Leadership @ the Speed of Change workshop with a group of participants who were struggling with staying positive during a very tumultuous time in their organization. We were talking about the choice we all have: either we can focus on a problem and let it overwhelm us, or we can keep […]

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