As I reset and rebalance with summer R & R (relaxation and rejuvenation), I am giving you some blog R & R (reusing and recycling). Many of this summer’s blogs are past favorites. May you use them for your own R & R (review and refocus). Hope these R helpful! P.S. – What’s a pirate’s […]
Read post »Decades of psychology experiments show strong links between our sense of control, well-being, and satisfaction. In a classic study by David Glass and Jerome Singer, people were subjected to loud bursts of random noise while they were given difficult puzzles to solve. One group was told they could press a button to shut off […]
Read post »A two-minute video tells an inspiring story of honesty and integrity. Kenyan runner Abel Mutai was just a few feet from the finish line but became confused with the signage and stopped. He thought he’d finished the race. A Spanish athlete, Iván Fernández, was right behind him. Realizing what was happening, he started shouting at […]
Read post »Nine-year-old third base player, Juan Miguel, fielded a ground ball and tried to tag a runner going from second to third base. The umpire, Laura Benson, called the runner out, but young Juan immediately ran to her side and said, “Ma’am, I didn’t tag the runner.” Umpire Benson reversed herself, sent the runner to third […]
Read post »We’ve got a big leadership “opportunity.” Cynicism and trust are falling. According to the General Social Survey, the belief that “most people can be trusted” has dropped from 45% to 30% in the last five decades. It’s a global issue. This year, the annual Edelman Trust Barometer found that nearly 60% of people in 27 […]
Read post »Last week’s post, How to Build and Restore Trust, was a review of, and key points from, Joe Folkman’s new book, The Trifecta of Trust: The Proven Formula for Building and Restoring Trust. My copy is full of yellow highlights. Here are a few of the most notable ones: After years of analysis, I discovered […]
Read post »Trust is the currency of leadership. Like money, leaders can earn it, squander it, or leverage it for a high return on investment. Leaders, teams, and organizations have highly variable trust accounts. Some are rich with trust, some are getting by, and some are bankrupt. Trust is easy to talk about. But it’s tough to […]
Read post »Recently I was asked if I could deliver an online workshop for executive team leaders to “relearn/develop trust and empowerment in his/her team members when the team members feel they are not getting the trust or empowerment from their leader to do their jobs. How does a team lift this message upward, have the message […]
Read post »Is your organization suffering from truth decay? Honesty, integrity, and trust are critical in chaotic times. We need everyone actively engaged in looking for innovative new ways to deal with unprecedented disruptions. In their study, Innovation by All, Great Place to Work concluded organizations with high-trust cultures involve and engage many more employees than most […]
Read post »Trust is a very slippery concept to grasp. Everyone agrees it’s vital to leadership. But what are its core components? And what are the steps to building trust? If a leader in our Extraordinary Leader Development System is rated as trustworthy but wants to be ranked in the 10% of leaders on trust, how does […]
Read post »It’s bacckkkkk. Despite numerous studies showing return-to-office mandates don’t work — and often backfire — the federal government is the latest of way too many organizational bosses to spew management double talk. The Ottawa Citizen reports that Deputy Clerk of the Privy Council Christiane Fox argues “in-person work is necessary for team building.” She […]
Read post »As I reset and rebalance with summer R & R (relaxation and rejuvenation), I am giving you some blog R & R (reusing and recycling). Many of this summer’s blogs are past favorites. May you use them for your own R & R (review and refocus). Hope these R helpful! P.S. – What’s a pirate’s […]
Read post »Yet another article on the leadership and culture mess at Boeing was recently published in The Guardian. The article reports, “Boeing’s largest factory is in ‘panic mode’…with managers accused of hounding staff to keep quiet over quality concerns. …one mechanic at the complex, who has worked for Boeing for more than three decades, has claimed […]
Read post »In Working with Emotional Intelligence, Daniel Goleman reports on a study by the Center for Creative Leadership of top American and European leaders whose careers derailed, “the inability to build and lead a team was one of the most common reasons for failure.” He goes on to quote a highly successful Silicon Valley venture capitalist, […]
Read post »The Hays Canada 2024 Salary & Hiring Trends report warns, “Quiet quitting was the dominant theme in 2023, defined as ‘putting in no more time, effort, or enthusiasm than necessary.’ This trend is evident in labor productivity, which has declined nationally in six consecutive quarters. But this quiet quitting trend could be about to turn […]
Read post »Doesn’t it drive you nuts to watch a video where the lips don’t quite match the audio track? According to Vocabulary.com, “The verb sync, an abbreviation for “synchronize,” appeared in 1929 to describe the matching of sound and picture in the new ‘talkies.'” Some managers are badly out of sync. For example, a manager once […]
Read post »A scout leader was trying to lift a fallen tree from the path. His pack gathered around to watch him struggle. “Are you using all your strength?” one of the scouts asked. “Yes!” was the exhausted and exasperated response. “No. You are not using all your strength,” the scout replied. “You haven’t asked us […]
Read post »How would you score yourself on these questions: I am happy at work most of the time. My work has a clear sense of purpose. Overall, I am completely satisfied with my job. I feel stressed at work most of the time. How would people on your team or organization answer these questions? These […]
Read post »One of the root causes of our accountability mess is looking for who, not what went wrong. This leads to a search for the guilty as the cause of breakdowns in customer service, quality, communication, teamwork, and the like. It becomes a hunt to fix the blame more than fixing the problem. But those […]
Read post »Accountability is highly subjective. Its meaning depends on whether we’re at the giving or receiving end. Many of us have been lashed with the accountability whip wielded by a blundering manager playing “gotcha games.” Often, accountability is a search for who to punish. The Blame Game and finger-pointing turns problem-solving and performance issues into […]
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