In 2004, Bill Gates told a group at the World Economic Forum “two years from now, spam will be solved.” Right. Like cockroaches, spam could survive a nuclear holocaust. This is one in an incredibly long list of expert forecasts that are ludicrously wrong. In 1995 co-inventor of the Ethernet, Robert Metcalfe, told us the […]
Read post »Is your organization staffed by human capital? Do you talk about head count? Do managers talk about “their people?” Phrases like “head count,” “human capital,” and “my people,” dehumanize and objectify. We could push this further and make the same argument for “human resources.” Managers who see others as an “it” or property, might make […]
Read post »Is your team or organization experiencing: High “snicker factor” about values Diminishing discretionary effort Rising absenteeism Turnover of top people Declining customer service Resistance to change Lower trust and teamwork Slipping quality levels Reduced health and safety These are symptoms of the cultural malaise or dysfunction many teams and organizations are experiencing today. How many […]
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