Personal Integrity, Values, and Leading by Example

  • A Checklist for Changing Me to Change Them
    The changes and improvements we try to make to others must also be the changes and improvements we're trying to make to ourselves. More
  • Being All That We Can See
    A strong set of core values leads life from the inside out, focusing energy and projecting forward becoming our vision. More
  • Being True to Me
    Each of us learns from what surrounds us. But then we have to ask ourselves whether these things really reflect our own personal values. More
  • Bridging the Credibility Gap
    One deadly consequence of the management credibility gap is that employees emotionally distance and disengage themselves from their bosses and their organizations, and this we/they schism can have profoundly negative consequences. More
  • Bridging the Rhetoric-Reality Values Gap
    Show, do not just tell what the organization stands for. Senior management must work as a team to lower the teamwork snicker factor when declaring teamwork to be a core value. More
  • Bridging We-They Gaps
    Leaders recognize that few frontline people are going to be assertive enough to break through the invisible management barriers to come into their office and raise an issue. More
  • Bringing Values to Life
    A key test of whether core values are alive and real in an organization is to ask team members at random to recite those values. If they can't do it without referring to a piece of paper, there are either too many values or they aren't being used in daily operations. More
  • Changing Me to Change Them
    "We must be the change we wish to see in this world." — Mahatma Gandhi, Indian nationalist and spiritual leader who developed the practice of nonviolent disobedience that forced Great Britain to grant independence to India in 1947 More
  • Culture Change Starts with the Management Team
    When change fails, it can almost always be traced to dysfunctional leadership. More

  • Do As I Say, Not As I Do' Doesn't Cut It Any More
    Managers express frustration over the behavior of the people they lead. When it comes to their own behavior, many of those same managers aren't acting any differently than the people they complain about. More
  • Feedback to See How Others See Me
    We tend to define levels of service or quality through our own eyes and values. That may not be the way our customers or partners define it. If we're going to improve the service or quality delivered, we need to first understand how those we're serving, or producing for, perceive service or quality. More
  • Honesty and Integrity Build a Foundation of Trust
    Honesty and integrity are key ingredients in developing trust. Trust is a key element in establishing credibility. Our credibility is at the center of our ability to influence others and provide strong leadership. Examples of characteristics that are the hallmark of strong leaders — sincere, truthful, trustworthy, reliable, principled, and genuine. More
  • Hypocrisy and Egotism: Me-Deep in Fooling Myself
    Hypocrisy is "the practice of professing beliefs, feelings, or virtues that one does not hold or possess; falseness." Authentic leadership is from the inside out. When we are true to ourselves and actively blaze our own leadership pathway, it's impossible to be a leadership hypocrite — despite how others might see us. More
  • Leaders Go First
    Team members act like their leader – despite all attempts to train them otherwise. Changing them won't succeed unless it is preceded by the leader changing his or her behaviour. More
  • Leaders Inspire by Example
    Team members act like their leader – despite all attempts to train them otherwise. Changing them won't succeed unless it is preceded by the leader changing his or her behaviour. More
  • Leading from the Inside Out
    The deepest and most lasting leadership comes from the inside out. It's authentic. It's real. When you live from the depths of the heart, you walk your talk, heed your conscience, and don't hesitate to take a stand. More
  • More Change Demands More Leadership
    Now, than ever, organizations need the bonding glue of a strong culture to hold everything and everyone together. At the core of that culture is a strong leader pulling the team together. More
  • More is Said Than Done About Improving Customer Service
    "Customer demands are getting harder and harder to meet. That's great because it's getting tougher for our competition to survive." — Comment from the CEO of a very successful company. More

  • Pathways and Pitfalls to Clarifying and Living Personal Values
    Our values and priorities will change as we move through different stages of our lives. Discover the Clarifying and Living Personal Values approaches that can help you to avoid the pitfalls and pave your pathway to success. More
  • Ringing True to Me
    We are creating the reality our vision is focused upon. The context of our values and purpose are creating the life we believe in. More
  • Strong Leaders are the Real Deal
    Strong leaders maintain a close connection between what they say and what they do. They don't try to make others into something that they are not themselves. More
  • Strong Leadership Builds on a Bedrock of Strong Values
    Values provide a sense of common direction for all employees and guidelines for day-to-day behavior. Studies show the benefits of values-based leadership. More
  • The Moose-on-the-Table
    The moose represents an issue that everyone knows is a problem but isn't being addressed. People are trying to carry on as if things are normal. More
  • Two Keys to Adding Values
    Designing statements, putting them into action and consistently showing what the organization stands for. More
  • Values-Based Leadership Has Huge Pay-Offs
    Teams and organizations with well-grounded, shared values that are alive and thriving, have much higher than average performance. These leaders, teams and organizations identify and live their core values. More
  • Why Real Leaders Pump Gas
    Appreciation of customer and employee perspectives, and understanding process from the inside, requires leaders to experience things hands-on. More
  • Wise Managers Treat Layoffs as Last Resort
    Management can be tough, but leadership takes real courage. "Dumbsizing" sometimes provides short-term relief, while hurting companies in the long-term. More
  • You Can't Build a Team or Organization Different from You
    We can't build a team or organization that's different from us. Successful team or organization leadership begins with successful self-leadership. The first step in improving my team or organization is improving me. More


Organization Improvement