Success is one of the leading causes of failure. Market and customer research can cause tunnel vision. Management involves understanding today's customer needs. Leadership means taking off the blinders of what is to explore what could be.
Innovations, breakthroughs, and major changes often come from unpredictable, chaotic, and random events. The innovation paradox is that random, chaotic, and unpredictable innovations need a stable management system and process to nurture the growth and development of "lucky breaks." It's a tricky process with four main steps. The first two steps are dependent on leadership skills. Steps three and four lean heavily on disciplined management systems and processes.
Symptoms and Causes of Innovation/Learning Disabilities:
Keys to Innovation and Organizational Learning:
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Focus & Context
1. Vision, Values, and Purpose
Customers & Partners
3. Internal Partners
4. External Partners
Strategy & Direction
5. Strategy, Structure, and Roles
6. Goals and Priorities
Measures & Rewards
7. Measurement and Feedback
8. Reward and Recognition
9. Review, Assess, Celebrate, and Refocus
Processes & Systems
10. Process Management
Learning & Development
12. Education & Communications
13. Skill Development
15. Innovation & Organizational Learning
16. Improvement Infrastructure/Process