By Jim Clemmer
"Communications help to keep people feeling included in and connected to the organization...give people information, and do it again and again." — William Bridges, Managing Transitions: Making the Most of Change
Trust and communication levels go together. Find out how high your organization or team trust levels are. If they're low, find out what's causing the problem. This may be painful. The source of misunderstandings and mistrust is often in the leaders' behavior.