Communicating, Motivating, and Influencing

  • Assessing Our Ability to Influence Others
    Improving my Influence Index, changing my choices, and getting to work on changing me to help change them. More
  • Beyond Manipulating and Motivating to Leading and Inspiring
    When confronting morale problems, managers will often succumb to the Victimitis Virus and blame the declining work ethic, or any number of societal factors. But these factors are more imagined than real. Studies show that people's real needs are much less mercenary than most managers believe. More
  • Bridging the Credibility Gap
    One deadly consequence of the management credibility gap is that employees emotionally distance and disengage themselves from their bosses and their organizations, and this we/they schism can have profoundly negative consequences. More
  • Cheer Leaders Inspire Others
    Effective leaders understand the power of sincere recognition, genuine appreciation, and celebration. These are what provide the atmosphere of encouragement that develops confidence and builds on strengths. More
  • Communication Strategies, Systems, and Skills
    Effective communication is no more a natural skill than leadership is a born trait. However, strong communication strategies, systems, and practices are necessary to keep everyone focused on goals and priorities while providing feedback on progress. More
  • Education and Communications Pathways and Pitfalls
    Trust and communication levels go together. The source of misunderstandings and mistrust is often in the leaders' behavior and lack of communication. More
  • Inspiring and Energizing with Strong Verbal Communications
    Effective leaders that inspire, energize, and arouse people to improved performance, can stand in front of a large or small group and express themselves with a clarity, conviction and credibility that stir their audience or group members' feelings and emotions. More
  • Leaders Energize and Inspire
    We are either part of the energy problem or part of its solution. There is no neutral zone. We are either net takers or net contributors of energy to others. We need to ask those we're trying to lead or influence about our energy leadership. Highly effective leaders energize others. That energy mobilizes people to action. More
  • Might is No Longer Right
    Lack of compassion and understanding can adversely affect a company's turnover. In today's workplace, a management style of pushing people around often pushes the highest performers right out the door. More
  • Morale Problem? Look in the Mirror
    Creating the conditions for self-motivation leads to satisfied employees producing satisfied customers. More
  • Passionate Leaders Rally People to the Cause
    People rally around passionate leaders with a compelling vision and purpose. Effective leaders generate action that comes from creating energy and transforming jobs into crusades, exciting adventures, or deeper missions. More
  • Personal Education and Communication Pathways and Pitfalls
    Discover the Personal Education and Communication approaches that can help you to avoid the pitfalls and pave your pathway to success. More
  • Recognition and Appreciation Inspires and Energizes
    Only two groups of people thrive on sincere recognition and genuine appreciation — men and woman. Highly effective leaders give recognition and appreciation up, down, and across the organization and within and among teams and team members. More

  • Recognition Do's and Don'ts to Inspire and Energize
    Whose needs are your recognition and reward systems designed to serve? What are the goals? Are they to manipulate, control, and "motivate?" Or do they build an atmosphere of helpfulness, appreciation, and high energy? How do you know? As with beauty, quality, or customer service, reward and recognition are in the eyes of the beholder. More
  • Retaining Top People
    Retention and engagement are critical to an organization's success, but attracting and retaining talented people is a growing challenge for many organizations. More

  • Stop Managing and Start Leading
    Truly good corporate leaders, know how to remove barriers between themselves and their staff. More
  • Strong Leaders are Strong Communicators
    Communication is one of the key marks of a leader. Highly effective leaders transfer their energy and passion to the people they're trying to mobilize with words that paint exciting pictures, ring true, fire the imagination, or touch the spirit. Like the leader, their words are charged with energy. More
  • The Dynamic Power of Hope
    Hope is one of the most powerful sources of energy ever known to humankind. Highly energized cultures are charged with hopefulness and optimism. It's the dynamic power that mobilizes individuals and teams to make the improbable possible. It's the mark of a leader. More
  • The Motivation Myth
    Many of the symptoms and root causes of motivation and morale can be clarified by understanding the doing versus being aspects of mobilizing and energizing. We need to get beyond "do to" programs and techniques. More
  • The Power of Recognition, Appreciation, and Celebration
    Highly effective leaders energize others by noticing and recognizing the field of wheat. They thank, appreciate, recognize, and celebrate accomplishments. We all draw a lot of energy from sincere recognition and honest appreciation. More
  • Weak Leaders Try to Use Money as a Motivator
    Pay gets people to show up for work but money is rarely an effective rallying point for high performance. Concentrate on building a culture of success and forward momentum with lots of recognition and appreciation for everyone's contributions. More


Organization Improvement