Leadership Workshops and Retreats
Key Models & Frameworks
Programs and Services
About Zenger Folkman
Leadership Resource Center
Clients and Testimonials
Retreats & Team Building
Team Building Solutions
Executive Team Retreats
Leadership Keynotes & Workshops
Customized Keynotes and Workshops
Culture & Organization Development
Culture and Organization Development
Consulting and Training
Strategic Process Management
Webcasts for Teams and Organizations
Articles, Videos & Webinars
About The CLEMMER Group
Blog: The Practical Leader
Coaching and Developing
A Coach's Playbook for Leaders
Effective managers bring out the best in their people.
Cheer Leaders Inspire Others
Effective leaders understand the power of sincere recognition, genuine appreciation, and celebration. These are what provide the atmosphere of encouragement that develops confidence and builds on strengths.
Unhappy and poorly served staff passes how they are treated to their customers. In today's workplace, a management style of pushing people around often pushes the highest performers right out the door.
From Phase of Life to Way of Life
We need to be careful about what we wish for – the popular goals of security, stability, and predictability are deadly. The closer we get, the more our growth is stunted and learning reduced.
Good Feedback Benefits Both Giver and Receiver
Feedback can be destructive when it serves only one's own needs and fails to consider the needs of the person on the receiving end. Good feedback takes into account the needs of both the receiver and giver.
Growing Others into What They Could Be
A leader sees people as they could be, seeing beyond current problems and limitations to help others see their own possibilities.
Harnessing the Power of Teams
Today's highly effective teams have a broad ownership and participation in the team's tasks and how everyone works together to achieve them. Team members and leaders share responsibility for the effectiveness of the team. One of the best indicators of the strength of a team is the "We to Me" ratio.
Leaders Foster Individual Passion for Change and Improvement
Strong leaders harness the passion of the monomaniacs on their team to bring about change.
Leaders Give People Space to Grow
Leaders treat each person in their organization as an individual with his or her own unique aspirations, strengths, and characteristics; and then work to put people in the best place for them to thrive and succeed.
Leaders Handle Performance Problems
Leaders know that poor performance is like a highly contagious disease. The longer it goes unchecked, the more everyone suffers.
Leaders Have Great Expectations
Consistently held expectations become self-fulfilling prophecies. Leaders see people as they could be – as eagles in training.
Leaders Help People See Beyond What Is to What Could Be
Successful entrepreneurs are leaders with vision who predict the future by inventing it.
Leaders Help People to Help Themselves
Getting teams to share the workload and become more self-sufficient shifts the team leader's role and focus. Leaders spend much less time personally solving problems, and invest their time in making sure the right problems are being solved.
Leaders Invest in Growing and Developing People
Leaders demonstrate by their actions that people are the most critical factor in an organization's performance. That's why they invest heavily in growing and developing people.
Measurement and Feedback are Vital to Improvement
Feedback is central to learning. Faulty feedback is one of the biggest contributors to organization, team, and personal learning disabilities. If we don't know how we are doing, we can't improve.
People Live Up or Down to a Leader's Expectations
The behavior we get, in those who look to us for leadership, is often shaped by the picture we have of them. They become what we expect.
The Coach's Playbook
Effective coaches are masters at working with people to set the performance bar very high while aligning organizational, customer, and team needs with the individual's personal goals.
The Power of Recognition, Appreciation, and Celebration
Highly effective leaders energize others by noticing and recognizing the field of wheat. They thank, appreciate, recognize, and celebrate accomplishments. We all draw a lot of energy from sincere recognition and honest appreciation.
Management versus Leadership
Vision, Values, and Purpose
Goals and Priorities
Systems and Structure
Measurement and Feedback
Education and Communication
Innovation and Organizational Learning
Training and Development
Recognition, Appreciation, and Celebration
Personal Vision, Values, and Purpose
Attitude and Outlook
Personal Integrity and Values Alignment
Passion, Commitment, and Self-Discipline
Deepening Spirit, Meaning, and Purpose
Personal Growth and Continuous Improvement
Communicating, Motivating, and Influencing
Building Team Vision, Values, and Purpose
Serving, Influencing, and Leading Upward
Fostering Openness and Transparency
Employee Engagement and Empowerment
Building Team Spirit
Coaching and Developing
Removing Obstacles & Energy Drains