• Leadership Keynotes,
    Workshops, & Retreats

    Highly customized sessions on Leading Change, Leadership Inspiration, Balancing Management Systems and People Leadership, Service/Quality Improvement, Strategic Planning, Team Building & more.


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  • Stronger People.
    Stronger Organizations.

    For over 20 years we have made people better for organizations and organizations better for people through leadership development and skillbuilding.



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  • Culture & Organization Development

    Leadership and organization culture are THE critical X factors to improving customer service, quality, safety, productivity, innovation, employee engagement, restructure, or new technologies.


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  • Zenger Folkman
    Strengths-Based Leadership

    Developing extraordinary leaders and empirically showing their performance impact on sales, profits, employee engagement, health and safety, turnover, and customer satisfaction.


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From our Blog

City Tours of Leadership and Culture Development

Heather and I love to travel. A great perk of my work is that I am invited to speak or lead workshops and retreats in some beautiful places around the world. Heather carefully selects which ones she joins me for. Northern Canada in winter rarely makes the cut! When we travel to a new city, […]

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A Culture Change Compass for Assessment and Planning

One of the “7 Reasons Change and Development Programs Fail” is a partial and piecemeal approach to implementing programs like engagement, customer service, succession planning, safety, performance management, talent management, lean/six sigma, and IT. Our “compass model” has evolved from culture development work with dozens of organizations. It’s often used during Leadership Team Retreats for […]

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Webinar on Strengthening Leadership Skills and Culture Now Available

Last week Melanie Will, Manager of Learning and Organization Development, Wilfrid Laurier University and I delivered a one hour webinar on Strengthening Leadership and Culture. Melanie provided a case study using many examples and research data from their organization’s use of The Extraordinary Leader Development System for over 160 leaders throughout the university. We covered […]

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