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    Two-Day Public Workshop with Jim Clemmer

    The Extraordinary Coach

    Learn Four Powerful Steps to Become an Extraordinary Coach

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    Intense One-Day Public Workshop with Jim Clemmer

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    Leadership Development that Drives Results

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From our Blog

Components of a Best-of-Class 360 Assessment

Most 360 feedback assessments search for skill gaps, weaknesses, and training/development needs. We’re running into executives who’ve refused to participate in 360 feedback assessments because they’ve found them negative and often feel beat up by the process — even when they have the counsel of a well-trained coach or psychologist. Some CEOs have banned the […]

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Turning Feedback Into Change

Our research shows that leadership self-assessment correlates to performance outcomes like employee engagement, turnover, safety, customer service, or profitability only half as reliably as ratings from everyone else (manager, direct reports, peers, and others). Some leaders rate themselves much higher than all the other raters. Other leaders don’t see their own strengths and assess their […]

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New Research Paper on Feedback: The Powerful Paradox

Last year Jack Zenger and Joe Folkman conducted a survey among readers of their Harvard Business Review blog readers. 2,700 responded to the online survey with questions about positive and negative feedback and attitudes about feedback experiences. This was an international survey with over half of the respondents coming from outside the United States. Here […]

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