• Leadership Keynotes,
    Workshops, & Retreats

    Highly customized sessions on Leading Change, Leadership Inspiration, Balancing Management Systems and People Leadership, Service/Quality Improvement, Strategic Planning, Team Building & more.


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  • Stronger People.
    Stronger Organizations.

    For over 20 years we have made people better for organizations and organizations better for people through leadership development and skillbuilding.



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  • Culture & Organization Development

    Leadership and organization culture are THE critical X factors to improving customer service, quality, safety, productivity, innovation, employee engagement, restructure, or new technologies.


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  • Zenger Folkman
    Strengths-Based Leadership

    Developing extraordinary leaders and empirically showing their performance impact on sales, profits, employee engagement, health and safety, turnover, and customer satisfaction.


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From our Blog

A Culture Change Compass for Assessment and Planning

One of the “7 Reasons Change and Development Programs Fail” is a partial and piecemeal approach to implementing programs like engagement, customer service, succession planning, safety, performance management, talent management, lean/six sigma, and IT. Our “compass model” has evolved from culture development work with dozens of organizations. It’s often used during Leadership Team Retreats for […]

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Webinar on Strengthening Leadership Skills and Culture Now Available

Last week Melanie Will, Manager of Learning and Organization Development, Wilfrid Laurier University and I delivered a one hour webinar on Strengthening Leadership and Culture. Melanie provided a case study using many examples and research data from their organization’s use of The Extraordinary Leader Development System for over 160 leaders throughout the university. We covered […]

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Communication Confusion: Balancing Electronic and Human Connections

Does your team/organization need more communication? Would you like to get more e-mails? Most workshop participants give an emphatic yes in response to the first question and a deafening no to the second. Yet when told that team/organization members want more communication many leaders respond with ccing more people or sending more e-mails. During the […]

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