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From our Blog

10 Critical Factors Impacting a Safety Culture

Most safety problems have deadly or life altering consequences. That’s especially true in healthcare organizations. Medical errors, quality of care, and infection rates are clear examples. In a recent study published by the American College of Surgeons, Dr. Martin Makary, professor of surgery and health policy and management at Johns Hopkins University School of Medicine, […]

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Leadership Flows Down Hill

We’re currently working with an organization embarking on an extensive leadership and culture development process. It’s starting in a series of workshops and planning retreats with the CEO and his team of direct reports along with their direct reports. The first part of the process is our strengths-based 360 assessment. The CEO is actively engaged […]

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Communication Breakdowns: Open Door and Closed Mind

Most managers proclaim an open door policy. “You can always come and see me about any problems or issues” they say. Or they’ll leave team meetings they’ve chaired believing there aren’t any issues or objections to plans they’ve set since no one spoke up. Before running a Moose-on-the-Table workshop for a management team, I had […]

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